Units with water damage cannot be repaired. Units with water damage returned
without an appropriate PPP will be sent back at the customer’s expense.
Units exposed to Biohazards cannot be repaired and should not be sent in.
A copy of this form must be included in each box associated with the return shipment and the RMA
number must be clearly written on the outside of each box.
Once the equipment has arrived in NC, and has been processed we will contact you regarding warranty or repair status.
For additional assistance, call 877-712-7266 option 6 or email RMA@ascomwireless.com.
RMA Requestor Info
* First Name:
* Last Name:
* Company:
* End User:
Phone:
Fax:
Protection Plan#:
(if applicable)
* Required Field
Repaired Material Shipping Info
* Company:
Attention To:
* Ship Street 1:
Ship Street 2:
* Ship City:
* Ship State:
* Ship Zip:
* Required Field
RMA Requestor Email
* Email:
* Required Field
Disclaimer: The e-mail address provided will be used for internal processing of this RMA and will not be provided to third-parties.
Throughout the RMA process you may be provided automatic updates of this RMA.
Line
Model/Type
Serial Number
Problem Description 1
Problem Description 2
Problem Description 3
Out of Box Failure
1
2
3
4
5
6
7
8
9
10
To include further information, please use the below Notes/Comments box and reference the above Line number.
Please click the button below to create an RMA ID and a printout of this form for your RMA shipment.